FOODSERVA runs the whole restaurant: QR table-side ordering, kitchen ticket routing, menu modifiers and combos, member loyalty, real food costing, and LHDN-compliant invoicing. No installation, no per-feature fees.
Why FOODSERVA
Most restaurant POS systems are repurposed retail software with a menu screen bolted on. FOODSERVA was built around how kitchens actually work — tickets, modifiers, station routing, and food cost.
Guests scan, browse photos, pick modifiers, and submit. Multiple groups at one table keep their checks separate. Idle sessions clean up after 6 hours.
Drinks to the bar printer, mains to the kitchen, desserts to the pastry station. Every category mapped so the chef never sees a beverage ticket.
Purchase invoices feed a weighted-average cost into every item. Combos bundle ingredients into a dish. Real margin per dish, not guesses.
Try it yourself
This is the real QR ordering flow. Tap dishes to add them — the running total, service charge and SST update live, exactly as a guest sees on their phone.
Tap a dish to add it to the order.
Demo only — no order is placed. The real flow routes each item to its kitchen station automatically.
One platform, three views
This is the real admin workspace, running right here in your browser. Switch modules in the sidebar — every screen carries live, moving data, exactly like the software your team logs into.
Real-time pulse across the floor, kitchen and till.
Every open table and counter ticket, one queue.
Tickets flow New → Cooking → Ready. Drag the clock; the pass never loses an order.
Live stock with weighted-average cost and auto reorder suggestions.
| Ingredient | Avg cost | Status |
|---|---|---|
| Chicken (kg) | 9.20 | OK |
| Coconut milk (L) | 5.40 | Reorder |
| Rice (kg) | 3.10 | OK |
| Pandan (bunch) | 1.20 | Low |
| Cooking oil (L) | 6.80 | OK |
Every guest, their tier, wallet, stamps and visit history.
Trends, top sellers and margin — sliced any way.
Ask in plain language. The copilot reads your live data and answers.
Interactive preview — answers are illustrative of the copilot reading your real revenue, menu and inventory data.
Every outlet, live, rolled up to the group.
Hands-on, right here
These are not pictures. Tap, toggle and watch them respond exactly like the live software — the floor map, the dish builder, the kitchen bump bar and the loyalty card.
Each tap moves the table through its service stage. The timer runs while a party is seated — exactly what your floor staff watch.
Pick size, spice and add-ons. The price recalculates live with every modifier — the same modal your guests tap on their phone.
Tickets age live. Green is fresh, amber is watch it, red is late. Tap Bump when a dish leaves the pass — the wait-time report is built from this.
Record a visit and watch the stamp drop in. Hit ten and the free-item reward unlocks — then the card resets, just like in the guest's app.
Food-cost calculator
Drag the sliders to see food-cost percentage and gross margin update instantly. In FOODSERVA you don't drag anything — supplier purchase invoices feed the ingredient cost automatically, so every dish on your menu shows a number this honest.
A guided product tour
Front of house, kitchen and back office — rendered exactly as your staff and guests see them.
Each table has its own QR code. Guests scan, browse photos, pick modifiers, and submit straight to the kitchen — no app install. Two parties at one table keep their checks separate; idle sessions auto-clean after 6 hours.
Organise by course, attach photos, define modifier groups with per-option price deltas. Set service charge and SST at five levels. Multi-language item names for tourist areas.
Bundle items into a fixed-price combo. FOODSERVA rolls up the weighted-average cost of every component so you know the true food cost and margin of the bundle, not a guess.
Every menu category maps to a station printer. Drinks to the bar, mains to the kitchen, desserts to pastry — no manual sorting. Watch new tickets stream into the feed on the left in real time.
Card, cash, DuitNow QR, e-wallet, member wallet — one invoice, any combination. Card and e-wallet route through Fiuu; physical terminals through cloudECR. Every callback is signature-verified before the invoice flips to paid.
Members pre-load a wallet, earn stamps per visit, and get their tier discount applied the moment they're attached to the bill. Every credit and debit hits an immutable ledger; the iOS/Android app keeps them engaged.
Supplier purchase invoices feed a weighted-average cost into every item. Every sale debits inventory at the right cost. Track waste and adjustments with reason codes, and compare expected vs. counted stock to find shrinkage.
| Item | Qty | Avg cost | Used |
|---|---|---|---|
| Chicken (kg) | 24.0 | 9.20 | −18.5 |
| Rice (kg) | 60.0 | 3.10 | −22.0 |
| Coconut milk low | 4.0 | 5.40 | −9.0 |
A live dashboard shows revenue, covers and food cost. Itemised reports slice by date, server, payment method and category. Push announcements to every member through the app, and run time-windowed campaigns automatically.
Run a group under one roof. Revenue, inventory and members stay separate per outlet, with consolidated reporting at the top. Role-based permissions decide who can sell, void, discount or see reports — and every sensitive action is logged with user, IP and time.
FOODSERVA doesn't just record what happened — it reads your live data and tells you what to do next. The same engine powers the Copilot, your prep lists and your forecasts.
Ask in plain language — “which dish is losing money?” — and get an answer drawn from your real revenue, menu and stock.
Learns your weekly rhythm and weather-driven swings to predict tomorrow's covers, so you prep the right volume.
Turns the forecast into a station-by-station prep sheet each morning — less waste, no 8pm stock-outs.
Flags dishes whose margin slipped after a supplier price rise and suggests the price or recipe fix.
Suggests the add-on most likely to land for each order — “guests who took this also added Teh Tarik”.
Spots an unusual void pattern, a sudden food-cost spike or a drawer that won't reconcile, and pings the manager.
AI capabilities are progressively rolling out across the platform. Try the Copilot live in the platform preview above.
The module library
From the first QR scan to the franchise rollup — every module below ships in the same system, with one login and one bill.
Per-table self-order in the guest's browser, no app.
Live floor map, statuses, occupancy timers.
Station-routed tickets, New → Cooking → Ready.
Auto-routing, reprint, wait-time tracking.
Categories, options, preferences, combos.
Weighted-average cost and combo BOM margin.
Per-outlet stock, waste, variance, reorder.
Supplier directory and purchase invoices.
Cash, card, DuitNow QR, e-wallet, terminal.
80mm/A4, Official Receipt, LHDN MyInvois.
Tiers, stamp cards, prepaid member wallet.
Time-windowed promos with claim limits.
Member 360, history, segmentation.
Reach members in the mobile app.
Bookings and waitlist into the floor map.
Counter kiosk ordering for QSR formats.
Take orders tableside on a phone.
Trends, top sellers, margin, exports.
Plain-language answers and demand prediction.
Per-outlet isolation, group rollup, roles.
Run virtual brands from one kitchen.
Role-based access, immutable audit trail.
Printers, drawers and terminals on the network.
Every device, always current, auto-backed up.
Real scenarios
QR orders land at the right station the moment a guest submits, and the KDS board shows New → Cooking → Ready with a live timer. Nothing slips, even at 8pm.
→ Kitchen display + QR orderingSupplier purchase invoices keep a weighted-average cost on every ingredient, and combos roll up to a true bundle cost. The dashboard shows food-cost % per dish, live.
→ Smart inventory + recipe costingSplit tender records each method on its own ledger line, and the Z-report reconciles cash, card, QR and wallet to the cent — variance flagged per cashier.
→ Split tender + Z-reportThe multi-branch monitor shows every outlet live, rolled up to the group, with per-outlet isolation and role-based access so each manager sees only their store.
→ Multi-branch + rolesMember tiers auto-apply a discount, the wallet enables instant checkout, stamp cards reward repeat visits, and announcements reach everyone through the app.
→ Loyalty + CRM + announcementsEvery paid invoice issues an Official Receipt and auto-submits to LHDN MyInvois with status tracked back. The SST report is ready before the deadline.
→ Compliance + e-invoiceEverything included
Every capability ships with the platform. No tiered editions hiding the basics, no extra charge for kitchen printing, loyalty or compliance.
Where it pays off
FOODSERVA isn't features for the sake of it. Each one removes a cost, a queue, a mis-fire or a midnight reconciliation.
When the kitchen sees “no cucumber, extra sambal” printed on the slip, the dish goes out right the first time. Remakes are wasted food and a slower pass.
Guests order the moment they sit, not when a server is free. More covers in the same seats over a busy lunch.
Supplier invoices keep every ingredient cost current, so the food-cost percentage on your dashboard is real — not a spreadsheet you update twice a year.
Cash, card, QR and wallet all reconcile to the cent at close. No more hunting a RM 12 gap at midnight.
Pre-loaded wallets and stamp cards turn a one-time diner into a regular, and the member app keeps your name on their phone.
Every paid invoice files itself. When the SST deadline lands, the report is already done.
A day in the life
Receive the supplier delivery, snap the purchase invoice in. Stock and weighted-average cost update before the first guest.
QR orders stream from every table to the right station. Combos fly out. The floor map shows who needs service.
Reconcile the morning, push a happy-hour announcement to members, check food-cost % on the dashboard.
Split-tender checkouts, member wallets and stamps, every receipt auto-filed to MyInvois.
Z-report by payment method, drawer reconciled to the cent, tomorrow's low-stock list ready.
Built for your kind of place
Table service with course timing, modifiers and split bills. Floor plan and KDS keep front and back in sync.
Fast counter service, quick-sell items, stamp-card regulars and member wallets for the morning rush.
Tab-style tables, bar-printer routing, happy-hour campaigns that switch on and off by schedule.
High-volume ordering, QR self-order to cut queues, station routing to kitchen and drinks.
SKU-coded items, combos, weighted-average cost on flour and dairy, waste tracking.
Single-tenant POS per stall with its own menu, receipts and LHDN compliance, under one organisation.
Course-by-course service, per-seat modifiers and split bills, with a quiet floor map the captain reads at a glance.
Set menus and à-la-carte add-ons on one check, station routing for grill and drinks, refill orders straight from the table QR.
Tiny footprint, quick-sell grid, stamp-card regulars and a single thermal printer — live in an afternoon.
The ecosystem
Native integrations with the gateways, e-wallets and the tax authority — no middleware to maintain.
Compliance, built in
Official Receipt, SST and LHDN MyInvois are part of the core checkout, not a paid add-on. Every void, refund and discount is logged immutably.
Security & reliability
A POS holds your sales, your members and your money. FOODSERVA is built to bank-grade engineering practice — not as a paid “security tier”.
Every query is scoped to your organisation and outlets. One operator can never see another's revenue, members or stock.
Cashiers ring sales, managers void invoices, admins manage members. Permissions are enforced on the server, not just hidden in the UI.
Every void, refund, discount and settings change is logged with the user, IP address and timestamp.
All database access uses parameterised prepared statements — user input is never concatenated into SQL.
Every state-changing request carries a session token, so a malicious site can't act on a logged-in operator's behalf.
Deleting a member or invoice marks it, never erases it — so a mistake is one undo away, with the audit trail intact.
The member app authenticates with bearer tokens that expire, so a lost phone doesn't mean a lost account.
Merchant keys and API secrets load from secure config at runtime — never committed into the deployed code.
No on-site server to fail. Data lives in a managed cloud database with automated backups, reachable from any browser.
FOODSERVA's AI and IoT integration was developed under the consultation of Ts. Dr. Leong Yee Rock (Alex), in accordance with industry best practices and ISO-aligned methodologies.
How it works
Guest scans the QR on the table. The menu opens in their phone.
They build the order, apply a coupon, and submit.
Tickets land at the right station in real time.
Pay any way. Receipt prints, MyInvois submits, stock moves.
Glossary
Malaysia's national e-invoicing system run by the Inland Revenue Board (LHDN). FOODSERVA submits each paid invoice automatically and tracks its acceptance status.
Sales and Service Tax. In FOODSERVA it is configurable at item, category, table-type, centre and organisation level, with 0%, 6% and 10% rates.
A sequential, BRN-stamped receipt with an SST breakdown, issued for every transaction and retrievable from the audit log.
Malaysia's national interoperable QR payment standard, accepted via the payment gateway.
Kitchen Display System. FOODSERVA routes orders through a print queue to station-specific printers, with an optional screen view.
The running average cost of an item, recalculated each time a supplier purchase invoice is recorded — the basis for true food-cost reporting.
Business Registration Number, printed on every Official Receipt for tax compliance.
Paying one invoice with more than one method — e.g. part card, part DuitNow QR, part member wallet.
Financial Process Exchange — Malaysia's online-banking payment rail, accepted through the Fiuu gateway.
A cloud-connected card terminal network used in Malaysia for tap, insert and swipe card payments, integrated directly into FOODSERVA checkout.
A percentage added on top of the bill (commonly 10%) that FOODSERVA can set per item, category, table type, outlet or organisation, shown separately from SST.
A set of choices attached to a dish — size, spice level, add-ons — each able to change the price, configured per item or inherited from its category.
A bundled set meal whose food cost is rolled up from the weighted-average cost of every component item (its bill of materials).
The end-of-day close that totals sales by payment method and resets the daily counters; an X-report reads the same totals without closing.
The number of guests served — a core F&B metric FOODSERVA tracks alongside revenue and average spend.
Pricing
Every plan includes every feature. You pay for scale, not for unlocking the basics. How many outlets do you run?
Why switch
| Capability | FOODSERVA | Traditional POS |
|---|---|---|
| QR table-side ordering | Built in | Add-on or none |
| Kitchen station routing | Built in | Often extra |
| LHDN MyInvois e-invoice | Native | Middleware |
| Weighted-average food cost | Built in | Manual / none |
| Member wallet + stamp card | Built in | Separate app |
| Multi-outlet rollup | Built in | Higher tier |
| Installation | None — cloud | On-premise server |
| Per-feature fees | None | Common |
Onboarding
We import your menu and members, configure tax and service-charge rules, map your kitchen stations, and run a parallel test before go-live.
Hardware & setup
FOODSERVA runs in the browser, so there's no proprietary till to buy. Here's what a typical outlet uses.
A tablet, laptop or phone at the counter. iPad, Android tablet or a cheap Windows PC — all run the full POS.
For Official Receipts and customer bills. Any ESC/POS-compatible USB or network printer.
One per kitchen station — bar, hot kitchen, pastry — so tickets route automatically.
For tap/insert card payments at the counter. Or skip it and use the Fiuu hosted page for cards.
For QR table-side ordering. No app install — the menu opens in their browser.
A standard printer-driven drawer pops on cash sales and no-sale events.
A stable connection at the counter. FOODSERVA is cloud-hosted and syncs in real time.
Free iOS and Android app for your guests — wallet, stamps and order history.
FAQ
Restaurants, cafes, bars, dessert shops, bakeries, food courts, mamak and hawker stalls — any service that takes orders at a table or counter and runs a kitchen.
Each table has its own QR code. Guests scan, browse, customise and submit. The order lands at the right kitchen station. Multiple groups at one table keep their checks separate.
No. Orders route to station printers through a print queue. A KDS screen is optional.
Cash, cards, DuitNow QR, FPX, GrabPay, TNG, Boost, Apple Pay and Google Pay via Fiuu. Physical card terminals via cloudECR. One invoice can split across several tenders.
Yes. LHDN-compliant Official Receipt for every transaction. Invoices auto-submit to MyInvois. SST configurable at five levels.
Yes. Supplier purchase invoices feed weighted-average cost into each item. Food-cost percentage and margin per item are reported in real time.
Not at the moment. FOODSERVA is designed around in-house and table-side ordering.
Yes. Organisations contain outlets with role-based permissions. Members can carry their wallet across outlets.
Any modern browser device, an 80mm thermal printer, station printers, and a cloudECR terminal or the Fiuu hosted page. No proprietary hardware.
Yes. QR ordering opens in the phone browser. The member app is only for loyalty, wallet and history.
Member tiers with auto-discount, a top-up wallet, and a stamp card — they stack, with coupons and campaigns on top.
Pricing scales by outlet count and is quoted after a short call. Every feature ships in the platform. Email hello@foodserva.com.
Yes. We import your menu and member list, configure tax rules, map kitchen stations, and run a parallel test before go-live.
Multi-tenant cloud with per-organisation isolation, role-based access, CSRF-protected requests, parameterised queries, soft-delete with audit trail.
Yes. Announcements push to all members through the app with view tracking, and campaigns run automatically on schedule.
FOODSERVA is cloud-hosted and needs an internet connection. A stable connection at the counter is recommended; most outlets run it on Wi-Fi or 4G/5G.
Yes. Add a second group to the same table and each keeps its own order sequence and check, so they order and pay independently without the bills commingling.
Yes. FOODSERVA is a web app — it runs in the browser on iPad, Android tablets, laptops or a cheap Windows PC. There is no proprietary till hardware to buy.
Yes. Each stall is its own outlet with its own menu, receipts and LHDN compliance, all grouped under one organisation with consolidated reporting at the top.
Log an inventory adjustment with a reason code — waste, spoilage, donation or recount. The variance shows up against expected stock so you can spot shrinkage.
Yes. Time-windowed campaigns switch a discount on and off by date and time of day, with no manual intervention at the counter.
Yes. Members belong to your organisation, so their wallet balance, tier and stamps travel with them to any outlet in the group.
Yes. The AI Copilot answers plain-language questions about your live data, demand forecasting predicts tomorrow's covers, smart prep lists turn that into a station prep sheet, menu-profitability AI flags slipping margins, and anomaly alerts catch unusual voids or food-cost spikes. Try the Copilot live in the platform preview.
Yes. The multi-branch monitor shows every outlet live — revenue, covers and food cost — rolled up to a group total, with per-outlet data isolation and role-based access so each manager sees only their store.
Everything in one platform: QR ordering, floor and table management, kitchen display, menu and modifiers, recipe and food costing, smart inventory, supplier and procurement, payments and split tender, receipts and LHDN e-invoice, loyalty and wallet, campaigns, CRM, reservations and queue, self-order kiosk, mobile waiter, analytics and BI, AI Copilot, multi-branch and franchise, cloud-kitchen support, security and audit. No paid add-on modules.
It depends on how you run service, so the payback estimator above gives an illustration, not a promise. It models three honest levers: tighter food cost, faster turns with fewer walk-aways, and loyalty repeat business. Email us for a projection on your numbers.
We are in early-access roll-out, so instead of borrowed or invented logos we run a reference programme. Join as an early-access partner and, with your permission, we publish your real results. The figures on this page are clearly labelled illustrations.
The real screen
Not a redrawn concept — a faithful recreation of the live operator ordering screen, rebuilt from the real interface: the same four resizable panels, the same green felt theme, the same labels, status colours and totals your floor staff work with every shift.
| Sum of Subtotals | 39.30 |
| Service Charge 10% | 3.93 |
| SST 6% | 2.59 |
| Rounding Adjustment | 0.00 |
Recreated from the live operator interface in its real "Classic Baize" theme — same panels, labels, status colours (yellow cart, blue submitted, green paid), GRAND TOTAL accent and tender flow staff use every shift.
Each table's QR opens the menu in the guest's own phone browser — no app to install. They browse by category, customise size, spice level and add-ons with the same chip controls staff use, watch the price update live, and submit straight to the right kitchen station. Multiple groups at one table keep their checks separate.
Proof & results
FOODSERVA is in its early-access roll-out. Rather than borrow another restaurant's logo, here is exactly where your story will sit — and the operational levers the platform is built to pull.
faster to first order
QR ordering lets guests start the moment they sit, instead of waiting to flag a server.
target food cost, visible per dish
Weighted-average costing from supplier invoices shows the real percentage on every plate.
of receipts LHDN-ready
Every paid bill issues an Official Receipt and submits to MyInvois automatically.
"Your restaurant's results, in your own words."
"Your restaurant's results, in your own words."
"Your restaurant's results, in your own words."
Figures above are illustrative examples of what the platform is built to deliver, not measured averages. Become an early-access partner and we will publish your real numbers here — with your permission. Join the programme →
Payback estimator
Move the sliders to match your restaurant. The estimate below is illustrative — your real result depends on how you run service.
Monthly revenue assumes 30 trading days. Illustrative recovery rates: food-cost tightening 1.5%, faster turns & fewer walk-aways 2.0%, loyalty repeat uplift 1.0% of revenue.
Estimated monthly revenue
Tell us about your outlet — seats, kitchen stations, current setup. We'll show you a working demo with your actual menu.